I got a user who cannot open up a word document link in sharepoint online that should display a word dialog box basically in IE 9. When clicking, nothing happens even if pop up blocker is off, but he can access the word documents from the link in Firefox. I also found out that I am able to open it up under my windows profile on that machine so it must be a corrupted windows profile.
I reset IE
Cleared cache
Verified in registry in class roots that .html is set to htmlfile
Anything I can do besides redoing the user's windows profile?
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