Quantcast
Viewing all articles
Browse latest Browse all 10096

O365 Error Message when trying to add an App from SharePoint Store: not allowed because the reference is outside of the App Web.

Just a few points first:

  • I am more of a power user than an Admin
  • I have full control of the site I am working with
  • I have never used apps from the SharePoint store before this week
  • I am working in the O365 environment

I can "add-it" from the SharePoint store, I click "trust-it" as part of the installation.  The app shows up in the apps that I can add.  When I try to do the add app, I receive the Sorry there was a problem with the link to my site and ending with "not allowed because the reference is outside of the App Web". 

I have completed some research and see maybe this is an issue with the master page?  I haven't changed anything.  I do have a custom master page that is used for the entire site collection which I can't change (can't be different than other company sites).   Is this custom master page causing the issue?

What am I doing wrong?  please help!


Viewing all articles
Browse latest Browse all 10096

Trending Articles