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Office 365 OWA not mailbox or not licensed

Hi, one of our employees can't acces his mail both from OWA and Outlook Desktop App.

This is the error that is throwing:

X-ClientId: C81316A6F3794F33B3D2F6CDFDC67981 request-id: e06f9a86-9a51-476f-bc1c-defd20a22d68 X-OWA-Error: Microsoft.Exchange.Clients.Owa2.Server.Core.OwaUserHasNoMailboxAndNoLicenseAssignedException X-OWA-Version: 15.1.761.18 X-FEServer: AM5PR0701CA0024 X-BEServer: AM5PR0402MB2753

Date: 09/12/2016 9:23:04

How can we solve this? He was using his mail perfectly until now, and he has a license assigned.

Edit: I've tried with various browsers and various computers, so it must be a configuration error.

Best Regards.



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