I am using Office 365 Dedicated vNext platform & have query on content backup & restore
for ex: If particular document/file is corrupted from SharePoint online site. What would be the way to restore this file/document?
Can Microsoft help restore it from server because as per your Service Description, 'Microsoft will make a backup every 12 hours and keep it for 14 days.'
At what level MS will take backup & then restore the content? Is it at Site collection level, List/Library level or Document level?
Is there any alternative approach to restore such documents?
Would you also recommend any third party tool for regular backup&restore.
Really appreciate your support
Kind Regards,
Akshay