Hi all!
Happy Christmas Eve!
I have the Office 365 E3 plan.
OS:Win7
Office:2013 pro plus version:15.0.4569.1506
I want set the local Office file with IRM. So I login in with my E3 account in local Office 2013 Excel file.
*I have opened the office 365 RMS service.
ButWhen I protecting a new document orExcel with IRM via the "ProtectWorkbook" button in the File > Info tab>Protect Workbook>Restrict Access>Connect to Digital Rights Management Servers and get templates.
I see the following error:
Error:
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Your machine isn't set up for Information Rights Management (IRM). To set up IRM, sign in to Office, open an existing IRM protected message or document, or contact your help desk.
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I found the following two questions：
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1. I uninstall the Office2013 install the Office2016. The error didn't display.
2.My home computer and the computers of the company have the same OS version and the version of Office.but this issue happened in my company PC. My home computer didn't happen this problem.
*My company PC use the proxy to connect to internet.
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And then I searched the TechNet and Google to find the answer. I found the following answer.
I am very happy to think that I found the answer.But I tried the link above all the way this problem alsodid not solved.
So I want to know :
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1. what’s the difference between Office2013 and Office 2016 in IRM setting.
2. My home's PC is as the same as My Office's PC and Office version why I can connect the RMS server with my home PC.This is because the two parts of the network is different?. I can not belive it.
3. How can I solve this problem with Office 2013 pro plus.
Thanks!
Tobey.