SharePoint Online workflow not starting

Hi All,

I am an administrator for a company and I have been asked to create a workflow for them.

I created 2 workflows using SharePoint designer 2013. The 2010 workflow works as expected.

I created the 2013 workflow because I can use loops. However the 2013 workflow doesn't automatically start when an item is created. but works if I start it manually. I have checked and made sure that the check box is ticked for the workflow to start automatically.

The workflows go like this.

Step: Query Type
 If Current Item:Query_Type equals Phone
  Set Status to Opportunity
 Else
 If Current Item:Query_Type equals Email
  Email Current Item:Sales_Rep2
  Pause for 0 days, 0 hours, 15 minutes
  If Current Item:Follow_Up equals No
   Email Current Item:Sales_Rep2

Step: Rental or Not
 If Current Item:Rental equals Yes
  Email Current Item:Sales_Rep2
  Pause for 0 days, 1 hours, 0 minutes
  If Current Item:Quote_Sent equals No
   Email Current Item:Sales_Rep2
  Else
  If Current Item:Rental equals No
   Email Current Item:Sales_Rep2
   Pause until Current Item:Date to Send Quote
   Email Current Item:Sales_Rep2

And the 2013 one goes like this

Stage:Follow Up
 Loop: Email to manager
  The contents of this loop will run repeatedly while: Current Item:Follow_Up equals No
   Pause for 0 days, 1 hours, 0 minutes
   If Current Item:Follow_Up equals No
    Email Current Item:Manager
 If Current Item:Follow_Up equals Yes
  Set Status to Opportunity
Transition to stage
 Go to Rental or Not

Stage:Rental or Not
 Loop: Escalation
  The contents of this loop will run repeatedly while: Current Item:Quote_Sent equals No
   Pause for 2 days, 0 hours, 0 minutes
   If Current Item:Quote_Sent equals No
    Email Current Item:Manager
 Loop: Escalation
  The contents of this loop will run repeatedly while: Current Item:Quote_Sent equals No
   Pause for 7 days, 0 hours, 0 minutes
   If Current Item:Quote_Sent equals No
   and Current Item:Date to Send Quote is greater than Current Item:Date to Send Quote
    Email Current Item:Manager
Transition to stage
 Go to End of Workflow

If this makes sense? If not can anybody give me advice on how to get this working the way it is expected to work?