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Can not get proper support for SharePoint Online

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3 Days ago one of our developers has mistakenly deleted a subsite while using SharePoint Designer. Beware, there is a Delete Site button in designer and it does not warn. The deleted subsite does not appear in second stage recycle bin and deleted sites page. 

So I created a ticket and requested complete site collection restore. The technician told me that process will take up to 72 hours. During this time, no information about the process has given by Microsoft Support team. 72 hours have passed and nothing happened. And my e-mails are not anwered by anyone. 

I'm totaly hepless and I regret using cloud service. If it was on-premises, I could restore entire farm in minutes. 

What should I do now?



Remove underline from hyperlink in SPO Modern

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In SPO classic any text which was a hyperlink you could remove the underline, I cannot seem to remove the underline that is created in SPO modern when it has an associated hyperlink, the only way I don't see the underline is when the hyperlink is removed... any ideas?

Thanks

Script for creating subsites from CSV

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Hi all,

I need some help with a script which can receive a CSV file and create SharePoint 365 subsites. Nothing too fancy, just receive from the CSV list of URL's, subsite type and whatever minimum parameters needed to create such environment.

Thanks ahead.

Any way to display math formulas

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I see where Markdown could be used to display math formulas in a web page but the SharePoint Modern Markdown web part only supports the most basic Markdown. Is there an alternative?

Troubleshooting Search Results

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I've been having an ongoing issue with SharePoint Online since we started using it (over a year now).  Basically the search results aren't correct.  As an example if I'm looking at a list of documents in SharePoint I can clearly see the Name of the document & Subject.

By using the browser search I can identify that there are 10 instances of documents with the exact subject "Your [Company Name] Invoice is attached" in the browser window, however when I use the "Find a file" search field and type in exactly "Your [Company Name] Invoice is attached" including the quotation marks only 1 file is returned, I can confirm that "Your [Company Name] Invoice is attached" is not inside the document it locates, so it must be picking it up from the Subject.  As you can imagine this makes actually retrieving documents from SharePoint very annoying, some Subjects work, others don't, and the OCR search is just as bad if not worse.

I've discussed this with Support a few times, and they basically just tell me to initiate a re-crawl, which I've done about 8 months ago and it didn't fix it.  We've got about 330,000 files in SharePoint and this is likely to increase by around 100,000 per year, we've gone to the trouble of ensuring all PDFs placed in SharePoint are automatically OCR'd so we can find them (if Search would actually work).

I've used the command Get-PnPSearchCrawlLog -Filter "Exact path to my document" which has verified the document has been crawled.

Does anyone have any advice, is there anyway I can determine what Crawl has picked up for each document, can I run a report or command to see exactly what I could search to get a particular document, perhaps then I can workout why I can't find a particular document based on it's subject.

Site Usage for an external user did not show any results "We could not load the data"

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I have a classic team site collection inside sharepoint online 2013. and inside the site collection i have created a sub-site which have unique permission and inside the sub-site i added an external use as contributor. where the external user will have the option to view the "Site Usage", as follow:-

But if the external user click on the "Site Usage" link >> the external user will get this (where no data will be shown):-

While if i access the site with the site admin, then the site admin can view the site usage , as follow:-

so can anyone advice why the external user can not view the full details about the site usage?


In Content Editor web part I show videos, but on page load the video becomes full screen on it's own, how to fix? Issue occurs in Edge browser only.

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Hi there

In a Content Editor web part I show embed videos from YouTube and Stream, but on page load the video becomes full screen on it's own and hide page content, and users have to press back button to see the page with all the web parts.

Issue occurs in Edge browser only.

How to fix please?

Thanks.


Saving our business logic for the lists and libraries by preventing users from modifying or accessing these lists and libraries using sharepoint mobile application

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We have many lists and libraries inside our sharepoint online site collections, which have been customized, by doing these main actions:-

1. Adding custom scripts to the new and edit list forms using the "Script Editor" web part.

2. Hiding certain fields inside the New list form using powershell scripts.

fieldTitle = "SiteCreated"
$customfield = $Context.Site.RootWeb.Fields.GetByInternalNameOrTitle($fieldTitle)
$customfield.SetShowInEditForm($true)
$customfield.SetShowInNewForm($false)
$customfield.UpdateAndPushChanges($true)

now those customization were preserved even if we use the modern UI, as sharepoint will always render any new or edit list forms using the classic mode if we have customized the list forms using custom scripts. so in some scenarios where we only customize the Edit list form, we can render the display form, new form and list views using modern UI while render the edit form using classic  mode which is perfect. also the powershell script will affect the classic/modern UI out of the box which is perfect.

but recently i downloaded the sharepoint mobile app inside my iPhone, and i found those 3 sever issues, when i accessed the customized lists/libraries:-

1. the custom script and the power-shell scripts will not have any effect, where the new/edit forms will ignore the custom scripts and the power-shell scripts to hide certain field inside the New list form.

2. I have a managed metadata field >> and this field will be shown as read-only inside SP mobile app.

3. i have disabled attaching files inside the custom list settings>> but when add/edit items inside SP mobile app users can attach files to the items!!!

so can anyone advice how i can fix these issues? i do not mind prevent users from accessing these customized lists/libraries using mobile apps? as currently the behavioure of the sharepoint mobile app is not acceptable, as it will breach our business logic (if it has not already breach it)...



Creating a searchable look up field on Sharepoint Online

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Hi everyone,

Is there a way to make a lookup field, searchable? 

At the moment, the lookup field is only presented in a drop-down format.

I have a document library field that references employee IDs from another list. However, it would be tedious to manually scroll down thousands of records to find the correct one.

Is there a way to implement a 'search' or 'auto-complete' field for a document library, on SharePoint Online?

If not, what are some workarounds?

Thank you in advance,

Kind regards

Apply retention policy to site design or use site classificatiob

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Hi guys

Is it possible to apply retention policy to site deign in modern sharepoint site OR use site classification to apply retention policy?   

I know you can create retention policy based on the content type back (in the old days), but i wonder if there is better way in the modern world.

Thanks

Balaip

SharePoint online list column can't sync to the PowerApp

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In SharePoint online, i create a list, and add some columns.

I create a powerapp from this list.

In the powerapp page, it can't display all column, you can check it in this picture.

I want to know how to display all column in powerapp?



Sync Sharepoint document libary with NAS/Network location?

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Hello

I have a customer who wants to use 365 for their main document store, and hence sharepoint document library is being considered.  This would be perfect for when people work away from office (on home PCs and the like) and meet their criteria.

However, in the office, they want to access the same files across the "LAN" .They do not want to install the OD4B client and connect each PC to the document library

(PCs do not have space to sync all files; they do not want to use selective sync, they do not want to use on-demand.  They do not want direct-map to 365.  Their internet isn't quick and these methods are unsuitable.).  Sync'ing ACLs doesn't matter in this instance - their ACL needs are v v simple

they want all 10 PCs to connect to a NAS location and access the files locally over the LAN, and have "one thing" (NAS or otherwise) syncing the files with the 365 document library.

Is there a recommended way of doing this that would be reliable?

The NAS sync tools don't like document libraries.  Layer2 do a 3rd party app, but that is scheduled sync.  They do not have a Windows server.

Library was forced to open in Classic experience but sometimes opens in modern experience

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We have a SharePoint online modern site collection with some document libraries and lists. We have forced one specific document library to open in classic version because we want to use fully featured document sets. 

We can see the following scenario's:

  1. User is on a modern list and clicks on the quick launch to navigate to the library that we want in classic experience. The library opens in modern experience which is not wat we want!
  2. User goes directly to the URL of the library. The library opens in classic experience which is the expected result.
  3. User is on a classic list(task or calendar) and navigates by clicking the quick launch to the document library. The library opens in classic experience. This is also as expected. 

I have checked the pageRenderType and that returns 14 ListSettingOff so that is correct. 

There seems to be a problem with the "List experience" setting when you come from a modern experience. It gets ignored. The page is even not reloading but the content area is loaded with the content of the library. This is not consistent for the end users. Sometimes it opens in modern and in other cases it opens in classic.

It seems to be a bug. Are there other people with the same issue? Any idea's? 

Get events of rooms return error 403 by graph

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Hello, 

I trying to get ao events created to the rooms created make the following requests:

To find the rooms adresses i am using:

https://graph.microsoft.com/beta/me/findRooms

To find the events to rooms calendars i am using:

https://graph.microsoft.com/v1.0/users/roomadress/events

However this last is returning the bellow error:

code: "ErrorAccessDenied"
innerError: {request-id: "d6e55ba6-5781-4acf-9a3a-fad6da5c4d5e", date: "2019-08-20T16:42:38"}
message: "Access is denied. Check credentials and try again."

The permissions are set to Sharepoint Framework as follows:


Am i missing something? 

outlook and Hotmail authentication in SharePoint Online?

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Team,

  • We are using SharePoint 2013 On-Prem and it enabled with Passport authentication due to which users with Hotmail or outlook can login. 
  • But we are moving to sharepoint online and carry forward the same passport authentication feature to sharepoint online.

Can any one please help me in knowing weather can we make it or not, And what is alternative option to full fill the requirement


SP Assest






Sharepoint online. Disable drag items between folders in same document library

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Hi,

Is it possible to disable the option of dragging files between folders in the same library in sharepoint online?

Thank you very much!

Passport authentication in SharePoint Online?

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Team,

  • We are using SharePoint 2013 On-Prem and it enabled with Passport authentication due to which users with Hotmail or outlook can login. 
  • But we are moving to sharepoint online and carry forward the same passport authentication feature to sharepoint online.

Can any one please help me in knowing weather can we make it or not, And what is alternative option to full fill the requirement


SP Assest







SharePoint Online - Classic Team Site no option to Connect to new Office 365 Group

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Hello,

My root site is using the Team site (classic experience) template that I would like to connect it to an Office 365 group.

I am following the Microsoft documentation and I expect to see the option in the "Gear" menu, but on my site I do not see the option for "Connect to new Office 365 Group".

Do I have to do this pragmatically?

Thanks!


Can my customer change the geographic location of their files in OneDrive/SharePoint?

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I have a customer who needs to share some files (quite a few folders including 15GB of data.)  Their company has around 45 users on Office 365.  We were asked to help them with this task.  We shared a top folder containing the file structure with a link that anyone with the link can access, no password, "Can edit" unchecked.  The law office this was sent to has no problem accessing the files.  However,  they needed to pass the link to a major insurance company.  The insurance company could not access the files.  I went back and forth with the law office and even visited them but could not make this work. I figure this is related to a firewall issue, but couldn't imagine why they would block MS.

My customer was getting frustrated, so last night I signed up for a file sending service and proceeded to download the files to myself, so I could then upload those to the service.  Low and behold!  I noticed that the files were coming from an MS file server in Europe!  Having set up many a firewall, I typically block all countries except those from countries with which the firm does business.  Sometimes we need to unblock, say, Japan for Trend Micro.

I'm guessing the insurance company has stricter rules.  How do we get our files stored domestically?  The customer was not happy with my analysis and I said I'd find out how to fix this.

Is this possible?




Office 2019 with existing Office365 non-profit subscription or Office 365 with Desktop Apps

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Office 2019 with existing Office365 non-profit subscription or Office 365 with Desktop Apps.

What would the difference be in features between purchasing copies of office 2019 standard to use with existing office 365 account that does not have Desktop Apps or purchasing a subscription to office 365 that includes desktop apps?

Thanks,

Andrew Harlan

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