My (small) company is running an office 365 solution including sharepoint
I'm a fairly new sharepointuser and currently just trying to get a feel for the possibilities in the solution.
Following a simple online guide I've tried to apply a new document template to a site content type. It's all fairly straightforward but when saving the template I'm told I don't have permission.
If I ask permission in the form, I promptly get an email in my mailbox, where I can approve my own permission request. Approving the request doesn't save the new template though, nor does it help reloading the page or trying to add the template again.
I've tried adding various templates of different formats, and I've tried different site content types - the results are all the same.
My permission level for the site should be 'full control' which I can verify when I check permissions for my user - but I see that there's a 'deny' factor in play as well.
Googling this suggest that this is a site policy setting, but instructions for changing it all seem to assume an on-premise solution where I can log on to the server. Our solution is cloud based.
Can anyone confirm that the 'deny' section on my permission setting is in fact the issue and how to change it - or otherwise speculate as to what may cause my problem?